Quick Answer: Can You Dispute A Bad Review On Etsy?

Is ETSY a Chinese company?

Brooklyn, New York, U.S.

Etsy is an American e-commerce website focused on handmade or vintage items and craft supplies..

Can I trust Etsy with my debit card?

Is it Safe to Pay with a Credit and Debit Card on Etsy? The only way to buy goods or services on Etsy.com is to use your card information, which is loaded into the site’s secure system and saved to your “buyer’s profile” for quick and easy purchases.

Are Etsy reviews reliable?

Reviews are 99% legit. Personally, I think Etsy reviewers tend to be nicer (i.e. give higher ratings) than buyers on other sites.

How long do reviews stay on Etsy?

How reviews work. Buyers use Etsy’s five-star review system (one being the lowest and five being the highest) to review their purchases. When a buyer can leave a review is based on the delivery date or estimated delivery date of the order and expires 100 calendar days from that date.

Why is Etsy bad?

At a moments notice, Etsy could raise their fees dramatically and put you out of business. It doesn’t matter how much work you put into your store. It doesn’t matter how much money you’ve made in the past. All of your hard work could be flushed down the drain because of factors outside of your control.

Is Etsy owned by Amazon?

Etsy does not professionally partner with other sites such as Facebook, eBay, or Amazon.com. Because they are their own parent company and owner, Etsy has a lot of freedom about how they want to operate their business and how they want to change the market scape for themselves.

Should I refund shipping Etsy?

The Seller no longer has the initial shipping money. It’s been spent to ship the item. So, if the Seller refunds it, it’s coming out of the Seller’s pocket. Therefore, if the reason for the return is buyer’s remorse rather than an actual problem with the item, many Sellers will not refund shipping.

What happens if Etsy seller doesn’t respond?

If a seller doesn’t respond to or resolve a case, the buyer can escalate the case for Etsy’s review. … Etsy may close or resolve a case due to lack of participation from either party. If the seller doesn’t resolve the case, Etsy may issue a refund on the seller’s behalf.

Do Etsy sellers rate buyers?

No, there is not any feedback system in place for sellers to rate or review buyers. A system to rate buyers used to exist in the past, but was removed some time ago. Etsy eventually determined that it either wasn’t necessary, didn’t hit the targets / goals it was designed for, or otherwise ended up costing them money.

Can I delete my Etsy account?

To permanently close and delete your Etsy account: On Etsy.com, click You. Click Account settings. … Click Request deletion of your data under Permanently close and delete your Etsy account.

Can Etsy force a refund?

If you’re unsatisfied with an order, you may be able to request a refund for your order depending on the shop’s policies. To request a refund, contact the shop: Sign in to Etsy.com or open the Etsy app. Click or tap the Your Account icon.

Can sellers delete reviews on Etsy?

Can Etsy sellers delete reviews and negative feedback? Both customers and Etsy sellers are unable to delete reviews. However, customers can modify their star-ratings, comments, and photos that they post to your shop within the first 100 days.

How do I report a bad buyer on Etsy?

How to Report Problems to EtsyWhile logged in to your Etsy account, click the Help link that appears along the top of any Etsy page. … Scroll to the bottom of the page and click the Email Us link. … Click the Select a Topic drop-down arrow. … Choose the option that relates most closely to the issue you want to report.Type a subject for your message.More items…

What can you do about a bad review on Etsy?

The best way to deal with a negative review is to respond to your buyer quickly in Messages. Showing that you hear their concerns and are willing to address the issue may lead a buyer to edit their review. To respond privately to a review, contact the buyer through Messages: On Etsy.com, click the Your Account icon.

Why can’t I leave feedback on Etsy?

Re: Can not leave feedback for a seller You may need to wait a little bit longer before the review window opens up for you. Etsy works out an approximate delivery date based on the shop’s ship by date. Once this date is reached, you should be able to leave a review.

Does Etsy ask customers for reviews?

How to Ask Your Customers for Reviews on EtsyConfirmation Page. The first opportunity to ask your customers for a review is on the order confirmation page. … Confirmation Emails. Etsy also sends out an automatic order confirmation email to your customers. … Insert Cards. … Follow-Up Message. … Etsy’s Follow-Up.

Can Etsy be trusted?

Yes it is safe, it has great reputation in terms of quality and prodcut value, and well know for their great customer service. One of the number site for homemade authentic goods, etsy has easy refund, exchange policies. … Always read customer feedback of the seller so you will have no issue while you shop.

Can you block an Etsy buyer?

There isn’t a way to block a buyer on Etsy. If they purchase from you again, you can simply cancel the sale and refund the customer.

Does Etsy have fake sellers?

Etsy, an online marketplace selling mostly handmade and vintage goods that just made its public debut last month, could have a serious problem with fake goods, says a new report. … Another online marketplace that was under fire recently for counterfeit allegations was Chinese e-commerce giant Alibaba .

How do I dispute a charge on Etsy?

To report a problem with an order:Sign in to Etsy.com or open the Etsy app.Click or tap the Your Account icon.Click or tap Purchases and reviews.Click Help with order next to the order you’re interested in. … Click or tap Message seller.In the textbox that appears, describe the problem to the seller.More items…

Can a buyer leave feedback on a canceled transaction on Etsy?

Cancellation takes 48 hours, so as long as you submit the cancellation at least 48 hours before the transaction opens up for review, the buyer can’t leave feedback.

What does blocking someone on Etsy do?

Blocking a user on Etsy prevents the Etsy user from viewing your activity in their feed. Basically, the user will not be updated by what you’re doing. However, the user can still message you and purchase items from your shop; they just can’t follow you anymore.